Arum Barut Collection - Ultra All Inclusive

This hotel offers an exceptional holiday experience, distinguished by its lush, well-maintained grounds and a beautiful pier that extends into the sea, providing a unique vantage point and direct water access. It is an ideal destination for both families seeking engaging activities and couples desiring a relaxing and pampered getaway. Guests consistently highlight the outstanding staff service, high-quality dining, and impeccable cleanliness throughout the property. The hotel’s commitment to guest satisfaction is evident in every detail, from comfortable accommodations to a wide array of amenities. To maximize your stay, consider booking the popular à la carte restaurants in advance and take advantage of the scenic coastal path for a pleasant walk into the nearby old town.

Facilities & Amenities
The hotel boasts an impressive array of facilities designed for comfort and enjoyment. Guests can choose from several pools, including a heated pool and those with slides, ensuring options for all ages. A well-equipped and spacious fitness center is available for those wishing to maintain their routine, alongside a highly recommended spa offering professional Hammam and massage treatments. The property features multiple bars, including a lively pool bar, a relaxing beach bar, and a sophisticated lobby bar, though the pier bar primarily offers non-alcoholic refreshments. The hotel’s gardens are consistently praised for their beauty and meticulous upkeep, creating a serene environment. For younger guests, a well-regarded mini-club provides engaging activities, while daily entertainment includes captivating laser shows, energetic foam parties, and diverse live music performances.

Cleanliness & Room Comfort
Guests consistently commend the hotel for its exceptional cleanliness, with rooms and common areas described as spotless and immaculate. Rooms are generally found to be modern, spacious, and thoughtfully designed, featuring ample storage and effective air conditioning. Many guests appreciate the comfortable beds and high-quality linens, ensuring a restful night's sleep. In-room amenities include a well-stocked minibar that is refilled daily, a coffee maker, and a safe. The bathrooms are functional, often featuring walking showers and quality toiletries. While most guests report a quiet and peaceful environment, some have noted occasional noise from early morning service activities or distant entertainment, though this does not detract significantly from the overall comfort.

Dining & Food Quality
The hotel’s dining experience receives widespread acclaim for its variety and high quality. The main buffet restaurant offers an extensive selection of delicious and fresh dishes, often featuring different themed evenings to keep options exciting. Guests can also enjoy complimentary access to several à la carte restaurants, including Akasya, Petunya, Mimoza, and Bonsai, which are praised for their beautiful settings and attentive service. Breakfast is particularly highlighted for its vast array of choices, including fresh orange juice and made-to-order omelets. The hotel provides a wide selection of premium and international brand drinks and cocktails, with many guests appreciating the quality and availability. Vegetarian and gluten-free options are readily available, and the overall food presentation and taste consistently exceed expectations.

Location & Accessibility
The hotel boasts a prime location directly on the beach, offering easy and direct access to the sea. A notable feature is the beautiful pier, which provides additional sunbathing spots and a convenient entry point into the water. For those looking to explore, the hotel is ideally situated for a pleasant 45-minute walk along a scenic coastal promenade directly into Side Old Town, where historical sites and local charm await. Public transportation, such as the Dolmus, is also easily accessible from outside the hotel, providing convenient links to Side and other nearby areas like Kumköy. The surrounding area is generally perceived as safe and offers a relaxing environment for guests.

Staff & Service
The hotel’s staff are consistently praised as a standout feature, described as exceptionally friendly, helpful, and attentive. Guests frequently highlight their professionalism and genuine willingness to go above and beyond to ensure a memorable stay. The check-in process is often noted as quick and welcoming. Specific teams receiving commendation include the efficient room service, the dedicated housekeeping staff who maintain impeccable cleanliness, and the responsive guest relations team. The pool bar staff and restaurant staff are particularly noted for their excellent service and ability to anticipate guest needs. Many staff members are multilingual, speaking English, German, and Russian, which greatly enhances communication. The visible presence and proactive engagement of hotel management further underscore the commitment to guest satisfaction.

Additional Information
The hotel demonstrates a thoughtful approach to guest comfort and unique features. It maintains a pet-friendly policy, notably caring for the resident cats and hedgehogs on the property, which adds to the charming ambiance. For guests with mobility needs, the hotel is designed to be wheelchair accessible, ensuring ease of movement throughout the premises. The hotel also offers a convenient hotel app that provides useful information and allows for direct communication with guest relations via WhatsApp. While most guests find ample sunbeds, some note that popular spots by the pool can be reserved early, despite hotel policies. Towel exchange services are available, though some guests mention specific timeframes for this.