Aloft Newport on the Levee

The hotel's signature feature is its prime location right by Newport on the Levee and the Purple People Bridge, offering unparalleled access to entertainment and the vibrant Cincinnati area. Guests consistently praise the hotel's modern decor and vibrant atmosphere, which contribute to a memorable stay. The friendly and helpful staff are frequently highlighted for their exceptional service, making guests feel welcome and well-cared for. This hotel is an excellent choice for families seeking easy access to attractions like the aquarium, couples looking for a lively area with diverse dining and entertainment options, and pet owners who appreciate the welcoming policy. Sightseers will also find it ideal for exploring both Newport and Cincinnati. To enhance your experience, consider requesting a room not directly above the lobby to minimize potential noise, and be mindful that while the hotel is very pet-friendly, designated outdoor potty areas are not on-site, requiring a short walk off-property.

Facilities & Amenities
The hotel offers a range of facilities designed for guest enjoyment and convenience. Many guests appreciate the indoor pool, often described as clean and a good temperature, though some found it too cold or murky. The lobby area provides a lively atmosphere with a bar, and various games such as a pool table, corn hole, and Connect 4, creating a fun social space. An inviting outside courtyard is also available for relaxation. For those seeking to maintain their routine, a fitness center is on-site. In-room amenities typically include a coffee maker and a mini fridge, which guests find useful. Security is enhanced with key card access required for both elevators and the parking garage. However, a recurring issue is that often only one elevator is operational, leading to significant wait times, and many guests note the absence of a microwave in their rooms.

Cleanliness & Room Comfort
Guest feedback on cleanliness and room comfort is somewhat mixed, though many found their rooms to be clean and well-maintained upon arrival. The beds are frequently praised for being comfortable, ensuring a restful night's sleep. Rooms are generally described as quiet, with minimal street noise impacting sleep, and feature a modern aesthetic. However, a significant number of guests reported issues with cleanliness, including visible stains on sheets or furniture, dirty floors, and hair in the shower or on bathroom surfaces. Some bathrooms also had mold or grime, and sinks were occasionally clogged. The barn-style bathroom doors are a common point of contention, noted for being noisy and lacking privacy. Additionally, thin walls can lead to noise from adjacent rooms or hallways, and some guests experienced issues with AC functionality or found the beds to be uncomfortably firm.

Dining & Food Quality
Feedback on dining and food quality primarily centers around the breakfast and on-site bar. Most guests appreciate the convenience of having a bar within the hotel, often described as a nice, full-service area for drinks and socializing. However, some noted that the bar occasionally closed earlier than expected or had sticky surfaces. The breakfast service receives varied reviews; while some guests found it to be great, prompt, and delicious with made-to-order options, a significant number felt it was overpriced and expressed disappointment that it was not included with the room rate. Many also found the breakfast offerings to be limited or not of good quality for the cost. Overall, while the hotel provides some convenient food and beverage options, guests often seek dining alternatives outside the property due to perceived value or variety.

Location & Accessibility
The hotel's location is consistently highlighted as a major advantage, placing guests in a very desirable and walkable area. It offers direct access to Newport on the Levee, with numerous shops and restaurants just steps away. Guests particularly value its proximity to the Newport Aquarium and the Purple People Bridge, which provides an easy and scenic walk across the river to Cincinnati, including the Cincinnati Reds stadium and other downtown attractions. This central position makes it ideal for exploring both sides of the river without needing a car. Parking is available on-site and is generally described as convenient and easy to access, though it comes with an additional fee that some guests found to be a drawback. While the location is excellent, some guests noted the presence of street noise, especially on lower floors.

Staff & Service
The staff and service at the hotel receive overwhelmingly positive feedback, with guests frequently commending their friendliness, helpfulness, and accommodating nature. Many reviews highlight specific instances where staff members went above and beyond to ensure a pleasant stay, from providing quick check-in and welcoming interactions to being resourceful with local information. The team is often described as attentive and dedicated to excellent customer service, readily assisting with requests such as room changes or providing updates on hotel amenities. However, there are notable exceptions, with some guests reporting negative experiences with certain management personnel who were perceived as rude or unprofessional. Additionally, a few guests encountered issues with staff availability, finding the front desk unstaffed or calls unanswered, and some experienced inconsistencies with housekeeping services.

Additional Information
The hotel maintains a notable pet-friendly policy, allowing guests to bring their animals without additional fees, which is highly appreciated by many. However, a consistent point of feedback is the lack of a designated outdoor potty area on the property, requiring pet owners to seek suitable spots off-site. Security is a strong feature, with key card access required for both elevators and the parking garage, enhancing guest safety. A significant and recurring issue, however, is the frequent malfunction of the elevators, often leaving only one operational and leading to considerable wait times and frustration for guests. Some guests also reported issues with double charging for their stays, requiring follow-up with management. Unique room design elements, such as barn-style bathroom doors that can be noisy and a single light switch controlling all bathroom lights, were noted. The hotel also offers various games like billiards and corn hole, along with an inviting outdoor patio for guest enjoyment.