Comfor Hotel Ulm City

This hotel is highly regarded for its spacious rooms, particularly the family accommodations, and its central location that offers direct access to the city center and attractions. A standout feature is the convenient underground parking with direct hotel access, making arrivals and departures hassle-free. It is an excellent fit for families seeking comfortable, multi-level rooms with ample space, sightseers who appreciate being within walking distance of major landmarks like the Ulm Minster, and business travelers valuing central accessibility and efficient services. Couples also find the hotel appealing for its comfortable environment and proximity to dining options. For an optimal experience, guests recommend requesting a room facing the inner courtyard to minimize potential street noise.

Facilities & Amenities
The hotel offers convenient underground parking with a dedicated access point, including a specially monitored area for women, which guests find very helpful. While some rooms are noted for their generous kitchen space and mini fridge, a recurring comment is the absence of coffee/tea facilities within the rooms, which some guests would appreciate. The hotel provides free Wi-Fi and television in sleeping areas, along with plenty of outlets for charging devices. Some larger rooms even include an iPad for guest information. However, the hotel lacks a dedicated bar or full-service restaurant for evening dining, though drinks can be purchased at reception. Guests should also be aware that the elevator does not reach all floors, particularly the third floor, requiring some guests to use stairs with their luggage.

Cleanliness & Room Comfort
Guests consistently praise the hotel's cleanliness, describing rooms as spotless and well-maintained. The spacious rooms, including unique duplex or two-level rooms with multiple bathrooms, are frequently highlighted as a major comfort factor, especially for families. Most guests find the beds comfortable and the linens high-quality, ensuring a restful sleep. The bathrooms are generally described as spacious, with some featuring both a soaking tub and a shower, and some offering accessibility features. However, feedback on noise levels is mixed; while rooms facing the inner courtyard are typically quiet, those facing the street can be quite noisy due to traffic and pedestrian activity, and some guests note issues with soundproofing from neighbors or corridors. Some rooms also feature carpet, which a few guests found to be older or a concern for allergies.

Dining & Food Quality
The hotel's breakfast consistently receives high praise from guests, often described as excellent and comprehensive. The breakfast buffet offers a wide variety of choices, including yogurt, granola, cereal, fruit, and an extensive selection of savory and sweet delicacies, such as salmon tartelettes. A particular highlight for many is the option for freshly prepared eggs and bacon, which are often made to order. Guests appreciate the ample seating in the bright breakfast room, sometimes set in a conservatory, and the attentive staff who ensure a pleasant dining experience. While the coffee is generally good, some guests found it to be of varying quality.

Location & Accessibility
The hotel boasts an excellent central location, placing guests within easy walking distance of the city center and major attractions. The Ulm Minster, the old city, and the Danube river are all just a few minutes' stroll away, making it ideal for exploring on foot. The hotel is conveniently situated near various shopping opportunities and a wide array of restaurants. Underground parking is available directly beneath the hotel, offering direct access via an elevator, which guests find highly convenient. Public transportation, including the train station and a bus line, is also easily accessible, further enhancing connectivity.

Staff & Service
The hotel staff consistently receives glowing reviews for their exceptional friendliness and helpfulness. Guests frequently commend the team for their attentive and accommodating approach, from the quick check-in process to their willingness to assist with various requests. Many international guests particularly appreciate the staff's excellent command of English, which facilitates smooth communication. The attentive service extends to all areas, including the breakfast room, where staff are noted for their efficiency and pleasant demeanor. Overall, the dedication of the staff to providing a positive guest experience is a recurring theme, contributing significantly to guest satisfaction.

Additional Information
Guests should be aware of certain practical aspects of the hotel's layout and amenities. While the hotel offers convenient elevator access, it does not extend to all floors, particularly the third floor, meaning guests with rooms on this level may need to use stairs. Some guests noted that certain room layouts, such as specific family rooms, are particularly well-suited for larger groups, offering multiple levels and bathrooms. The hotel also provides a unique women-only parking area within the underground garage, which is monitored for added security. Despite efforts, some rooms may experience noise issues from adjacent rooms or corridors, and the presence of carpet in some accommodations might be a consideration for guests with allergies.