Carlton Hotel Bangkok Sukhumvit

The hotel offers a luxurious urban experience, distinguished by its stunning rooftop bar and an exceptional club lounge that provide breathtaking city views. Guests consistently highlight the spacious, modern rooms and the hotel's prime location in central Sukhumvit. It is an ideal choice for city explorers and sightseers due to its proximity to major attractions and transport links, while business travelers appreciate the refined atmosphere and comprehensive facilities. Couples can enjoy a romantic getaway with luxurious amenities and vibrant nightlife nearby, and families benefit from the accommodating service and comfortable, large accommodations. To maximize your stay, consider opting for a club room to enjoy exclusive lounge access and complimentary services, and be sure to request a room on a higher floor for an even more impressive vista of the city.

Facilities & Amenities
The hotel provides a comprehensive array of facilities and amenities designed to enhance the guest experience. A standout feature is the large swimming pool, often described as an infinity pool, which is suitable for swimming laps and offers a refreshing escape from the city heat. Adjacent to the pool, guests can find a well-equipped fitness center that includes sauna and steam room facilities, providing ample opportunities for relaxation and rejuvenation. The club lounge on a high floor is highly praised for its exclusive atmosphere, offering guests a comfortable space with great views and various benefits. While some guests note the pool area can get busy with children, staff are on hand to provide service. The hotel also offers free Wi-Fi, though some guests mention a limit on connected devices. Additional conveniences like ice machines and a convenient spa on the 10th floor are also available.

Cleanliness & Room Comfort
Guests consistently praise the hotel for its impeccable cleanliness and the high level of room comfort. The accommodations are frequently described as spacious, modern, and spotless, featuring comfortable beds and high-quality linens that ensure a restful sleep. Many rooms offer fantastic city views, especially from higher floors, enhancing the overall ambiance. In-room amenities are well-regarded, including large bathrooms with soaking tubs and separate showers, and some rooms even feature Japanese-style bidet toilet seats and automatic blackout shades for added convenience. While the hotel is generally well-insulated, some guests occasionally note street noise from the busy Sukhumvit Road, particularly in rooms facing the city, but this is often mitigated by the effective soundproofing. The overall consensus is that the rooms provide a luxurious and tranquil retreat.

Dining & Food Quality
The hotel offers a diverse and highly-rated dining experience, with particular emphasis on its breakfast buffet. Most guests commend the breakfast variety and food quality, noting a wide selection of continental, Asian, and local options, ensuring a satisfying start to the day. While some guests find the breakfast to be on the pricier side if not included in their room rate, many consider it excellent value given the extensive choices. The rooftop bar, "Cooling Tower," is a popular spot for its vibrant atmosphere, stunning views, and selection of drinks, though some find the prices to be high. The hotel also features a highly-praised Chinese restaurant, "Wah Lok," which guests describe as outstanding. Additionally, a coffee shop, "Tuxedo," provides good quality coffee and pastries, and in-room dining options are available, with the club sandwich receiving a specific recommendation.

Location & Accessibility
The hotel boasts a prime central location in Sukhumvit, making it highly convenient for exploring Bangkok. It is situated within easy walking distance of major public transport hubs, including the Asok BTS and Sukhumvit MRT stations, providing excellent connectivity to various parts of the city. Guests appreciate its proximity to prominent shopping malls like Terminal 21, EmSphere, and Emporium, as well as numerous cafes, bars, and nightlife options. While the location offers unparalleled access to urban attractions, many guests frequently highlight the significant traffic congestion on Sukhumvit Road as a drawback, especially during peak hours, which can impact travel times for taxis and ride-shares. Despite the traffic, the hotel's accessibility to public transport largely mitigates this issue, making it a strategic base for both leisure and business travelers. Parking is available, and the hotel provides clear guidance for access.

Staff & Service
The staff and service at the hotel consistently receive exceptional praise, standing out as one of its strongest attributes. Guests frequently describe the team as friendly, helpful, and professional, often going above and beyond to ensure a memorable stay. The check-in and check-out processes are noted for being smooth and efficient. Specific mentions include the attentive service from the concierge team, who assist with everything from local recommendations to travel arrangements, and the warm hospitality provided by the club lounge staff, who are commended for their personalized care and efficiency. Bellhops are also highlighted for their helpfulness with luggage. Housekeeping is praised for its diligence and responsiveness, ensuring rooms are spotless and well-maintained. Overall, the staff's dedication to providing excellent customer service creates a welcoming and refined atmosphere that leaves a lasting positive impression on guests.

Additional Information
For guests seeking extra convenience, the hotel offers a complimentary laundry service for club room categories, typically two items per person per day, which is highly appreciated for longer stays. The hotel also provides shower facilities for guests after check-out, allowing for continued comfort before late flights. A unique feature is the presence of a Let's Relax Spa on the 10th floor, offering convenient and well-regarded massage services directly within the hotel. While the hotel maintains a modern and luxurious ambiance, some guests note that the lighting controls in the rooms can be somewhat counter-intuitive, with switches located on different sides for various functions. The hotel is also recognized for its responsiveness during unexpected events, such as earthquakes, with staff ensuring guest safety and providing calm assistance.