Bizotel Premier Hotel & Residence

This hotel is highly regarded for its exceptional staff and service, which consistently receives praise for being friendly, helpful, and attentive. Its central location in Bangkok makes it a convenient base for exploring the city, with many attractions and amenities within easy reach. Guests also frequently highlight the hotel's cleanliness and the comfortable accommodations, ensuring a pleasant stay. The breakfast buffet is another standout feature, offering a wide array of delicious options. This hotel is particularly well-suited for sightseers and group travelers due to its accessibility and ability to cater to larger parties, while couples and families will appreciate the comfortable rooms and welcoming atmosphere. For a more peaceful experience, guests might consider requesting a room away from the main road or on a higher floor, and be sure to take advantage of the numerous local eateries and massage parlors right outside the hotel.

Facilities & Amenities
The hotel features a beautifully decorated lobby that creates a welcoming first impression for guests. Many appreciate the presence of a swimming pool, which offers a refreshing escape. The hotel is equipped with reliable elevators, ensuring easy access to all floors. However, some guests have noted that the free Wi-Fi can be unstable or slow, which may impact connectivity. A cash deposit is required upon check-in, which guests should be aware of. While the hotel provides a pleasant environment, some specific amenities like a fitness center are not consistently highlighted in reviews.

Cleanliness & Room Comfort
Guests consistently commend the hotel's high standards of cleanliness and overall maintenance, describing rooms as tidy and well-kept. The spacious rooms are frequently mentioned, providing ample space for relaxation, and the comfortable beds contribute to a restful night's sleep. Rooms are generally equipped with basic amenities such as a smart TV, bottled water, and a hairdryer. However, a recurring concern among guests is the poor soundproofing. Many report significant disturbances from hallway noise, sounds from adjacent rooms, and considerable street noise including vehicle sounds, particularly in rooms facing the main road. Some also noted air conditioning noise and issues with the bathroom not having a bathtub in all rooms.

Dining & Food Quality
The breakfast buffet at the hotel receives widespread acclaim, often described as excellent and delicious. Guests appreciate the wide variety of options available, including both Western and Asian choices, ensuring there is something for every palate. Specific items like clam cream spaghetti, cheeses, fresh vegetables, and desserts are highlighted, with some guests particularly enjoying the morning donuts. The food quality is consistently praised, making breakfast a significant highlight of the stay. While some guests found the variety sufficient, others wished for more daily changes to the menu.

Location & Accessibility
The hotel boasts a highly convenient and central location in Bangkok, making it an ideal base for exploring the city. It offers easy access to various public transport networks, including the BTS station and the Airport Rail Link, both within a short walking distance. Guests appreciate being surrounded by numerous amenities, such as a 7-Eleven right in front, abundant street food stalls, shopping malls, and massage places. A lovely park is also nearby, offering a green space for relaxation. While some guests note that major attractions might require a short ride, the hotel's proximity to essential services and transport hubs, along with available parking, makes it very accessible.

Staff & Service
The hotel's friendly staff consistently receives glowing reviews for their exceptional helpful and attentive service. Guests frequently highlight their professionalism and willingness to go above and beyond to assist with requests, provide local recommendations, and ensure a comfortable stay. The quick check-in and check-out processes are often mentioned, contributing to a smooth experience. Many guests are particularly impressed by the personalized service, noting that staff members, including the General Manager, are actively involved in ensuring guest satisfaction, often greeting guests personally and remembering their preferences.

Additional Information
Guests should be aware that a cash deposit is required upon check-in. The hotel is known for its thoughtful gestures, such as providing room decoration and birthday cake or anniversary setup for special occasions, which guests greatly appreciate. The hotel frequently caters to tour groups, leading to a lively atmosphere with constant movement of people and luggage. However, one guest reported an extra blanket charge, which they found unreasonable.