B&B Hotel Neu-Ulm

The hotel offers a modern and functional stay, particularly noted for its excellent value for money and convenient code-based access system that streamlines check-in and room entry. Its prime location makes it an ideal choice for city travelers exploring the area, business travelers seeking practical accommodation, and those on a short stay or a stopover while driving through the region. Guests consistently highlight the hotel's overall cleanliness, the comfort of its beds, and the generally friendly demeanor of the staff. The hotel is well-suited for families attending events at the nearby Ratiopharm Arena or visiting attractions like Legoland, as well as couples looking for a comfortable base. To ensure a smooth experience, it is advisable to book parking in advance and familiarize yourself with the online check-in process.

Facilities & Amenities
Guests frequently commend the hotel's modern design and functional amenities, which contribute to a comfortable stay. The code-based access system for rooms is a standout feature, offering a seamless and independent check-in and entry experience. The hotel provides free Wi-Fi throughout, ensuring guests can stay connected. A well-maintained elevator is available, though some guests have noted occasional wait times during peak hours due to its single availability for multiple floors. For convenience, vending machines offering beverages and snacks are located in the lobby. The rooms are generally well-equipped with air conditioning, which is appreciated, especially during warmer periods. The hotel's soundproofing is also highly praised, ensuring a quiet environment despite its central location.

Cleanliness & Room Comfort
The hotel consistently receives high marks for its cleanliness and the overall comfort of its rooms. Guests frequently describe the rooms as modern, functional, and well-maintained, providing a pleasant environment for both short and business stays. The beds are a particular highlight, often described as very comfortable with good mattresses and pillows, ensuring a restful night's sleep. The bathrooms are noted for being clean, modern, and adequately sized, with good lighting and sufficient storage. While the rooms are generally quiet due to effective soundproofing, some guests have mentioned that the air conditioning unit can be noisy. A few minor points include the absence of a kettle or coffee maker in the room, and some guests have noted the presence of a door stopper in an inconvenient location.

Dining & Food Quality
The hotel offers a breakfast buffet that most guests find to be a good value and sufficient for starting the day. The selection typically includes a variety of fresh products, such as breads, cereals, cold meats, and cheeses. Many appreciate the availability of different coffee variations. While some guests found the breakfast to be comprehensive and tasty, others noted that the selection could be limited, particularly regarding hot food options like eggs, which were not always available. Some feedback also mentioned occasional issues with replenishment of items or cleanliness in the breakfast area. For those preferring alternatives, a bakery offering breakfast menus is conveniently located nearby, and various restaurants are within walking distance.

Location & Accessibility
The hotel boasts a highly advantageous central location in Neu-Ulm, making it exceptionally convenient for various activities. It is within easy walking distance of the Ratiopharm Arena, making it ideal for concert-goers and event attendees. The city center of both Neu-Ulm and Ulm, including the Ulm Minster, is also readily accessible on foot or via public transport, with a bus stop directly in front of the hotel and the Neu-Ulm train station just a short walk away. The hotel's proximity to the highway makes it an excellent choice for travelers on a stopover. Parking is available, primarily in an underground garage, though it is highly recommended to book it in advance due to limited availability and to obtain the necessary access code for entry.

Staff & Service
The staff at the hotel consistently receives high praise for their friendliness, helpfulness, and professionalism. Guests frequently highlight the warm welcome received upon arrival and the staff's attentiveness to their needs, ensuring a pleasant stay from start to finish. The check-in and check-out process is often described as quick and uncomplicated, particularly benefiting from the convenient online check-in option that allows guests to access their rooms directly with a code. Staff members are noted for being responsive and accommodating, readily assisting with various requests, such as providing extra amenities or offering local recommendations. The hotel's pet-friendly service is also appreciated by guests traveling with animals, adding to the welcoming atmosphere. Overall, the team contributes significantly to a positive and comfortable guest experience, making visitors feel well-cared for during their stay.

Additional Information
A distinctive feature of the hotel is its code-based room access, which allows for a highly independent and flexible arrival and departure, often facilitated by online check-in. While this system is generally convenient, some guests have noted initial confusion regarding parking access, as the code for the garage is typically provided at the reception, requiring prior coordination. The hotel maintains a pet-friendly policy, accommodating guests traveling with animals. Guests should be aware that the hotel generally provides thin summer duvets, which some found insufficient during colder periods, leading to requests for additional bedding. There is also feedback regarding occasional long wait times for the single elevator during busy hours, which can be inconvenient for guests on higher floors.