Appartement-Hotel an der Riemergasse

The hotel offers a distinctive experience, blending the elegance of a historic building with the convenience of apartment-style accommodations. Its signature feature is the beautiful, classic elevator, a true work of art that transports guests through its charming interior. Guests consistently highlight the spacious rooms, the central location just moments from St. Stephen's Cathedral, and the convenience of well-equipped kitchenettes. The attentive staff also contributes significantly to a positive stay. This hotel is particularly well-suited for sightseers and families seeking ample space and easy access to Vienna's main attractions, while couples appreciate the quiet, romantic ambiance despite the central setting. To enhance your visit, consider requesting a room on a higher floor for potential cathedral views, and make full use of the kitchenette for a more personalized and budget-friendly experience. Be aware that some units feature split-level layouts with internal steps.

Facilities & Amenities
Guests consistently praise the comprehensive kitchenette facilities available in each apartment, which are described as well-equipped with everything needed for self-catering. These include a Nespresso coffee machine with daily replenished pods, a dishwasher, a stove top, and a refrigerator, along with ample dishes, cutlery, and cooking essentials. The hotel's classic elevator, a beautifully restored 120-year-old feature, is frequently mentioned as a highlight, adding to the building's charm, though some note its heavy door. Most rooms are equipped with air conditioning, which is appreciated, especially during warmer months, though some portable units can be noisy. A convenient laundry service is available for a fee, and while there is no on-site parking, a nearby parking garage offers a discounted rate for guests. The 24/7 reception also provides a cozy waiting area with complimentary water and coffee.

Cleanliness & Room Comfort
The hotel receives widespread acclaim for its spotlessly clean and well-maintained rooms. Guests frequently describe the accommodations as spacious, featuring high ceilings and attractive furnishings, providing a comfortable home-away-from-home feel. The comfortable beds and high-quality linens contribute to a restful night's sleep, with many guests praising the excellent mattresses. While most reviews highlight a quiet atmosphere despite the central location, some guests noted occasional construction noise from across the street during weekdays or minor disturbances from neighboring rooms. Well-appointed bathrooms typically include walk-in showers or shower-over-tub setups, with most guests reporting good water pressure and a selection of toiletries and a hairdryer. Some units feature internal steps between living areas, which guests advise being mindful of, particularly for those with mobility concerns.

Dining & Food Quality
While the hotel does not feature an on-site restaurant, guests have various options for dining. Many appreciate the convenience of the in-room kitchenette for preparing their own meals, which is well-stocked with essentials. For breakfast, a breakfast basket service is available as an extra, with guests describing the food as prompt, tasty, and of high quality. However, some guests found this option to be pricey or experienced issues with the partner location for off-site breakfast. The in-room Nespresso coffee machine and complimentary coffee pods are consistently praised, ensuring a good start to the day. The hotel's central location also means there are numerous cafes, bakeries, and restaurants within a very short walking distance, offering diverse choices for all meals.

Location & Accessibility
The hotel's central location is a significant highlight, placing guests in the heart of Vienna's Inner Stadt. It is exceptionally convenient for exploring the city on foot, being just a few minutes' walk from iconic landmarks such as St. Stephen's Cathedral, as well as major shopping streets and a wide array of restaurants and cafes. Access to public transportation is excellent, with a metro station nearby and the airport train station within easy walking distance, providing seamless connections throughout the city and to the airport. Despite its prime position, the hotel is situated on a remarkably quiet side street, ensuring a peaceful stay. For guests arriving by car, a secure parking garage is available a short walk away, with the hotel offering a discounted rate.

Staff & Service
The hotel staff generally receives high praise for their friendly staff and helpful service. Guests frequently commend their politeness, attentiveness, and willingness to assist with inquiries in good English. The quick check-in and smooth check-out processes are often highlighted, with the option to store luggage before check-in or after check-out being a valued convenience. Daily housekeeping ensures rooms are kept spotlessly clean and well-maintained, with amenities like coffee pods and toiletries regularly replenished. While most experiences are overwhelmingly positive, a few guests reported isolated instances of less enthusiastic service or minor issues like full trash cans upon arrival. Overall, the attentive service provided by the team significantly contributes to a pleasant and comfortable stay.

Additional Information
The hotel is housed within a charming historic building, with its classic elevator often cited as a unique and beautiful feature that adds to the overall experience. For guests traveling with pets, the hotel offers a pet-friendly policy, even providing dog beds and bowls, though finding suitable outdoor potty areas nearby can be challenging. Some units feature internal steps within the room, which guests with mobility concerns should be aware of. While the hotel is generally quiet, some guests noted construction noise from a neighboring building during weekday mornings. Thoughtful touches like daily treats left on pillows and the option to choose from various pillow options (high, medium, low fill) are appreciated. Some guests even received a unique honey gift sourced from the hotel's own rooftop beehives.