Amaranta Hotel

The hotel is widely recognized for its exceptional staff and a rooftop infinity pool that offers stunning city views, making it a memorable feature for many guests. Its spacious rooms, often equipped with automated controls for lighting and curtains, and luxurious bathtubs, contribute to a comfortable stay. The hotel's convenient location near the MRT station and local markets makes it an ideal choice for sightseers and couples seeking easy access to city attractions and dining. Families also appreciate the generous room sizes and the unique aquarium restaurant. To enhance your experience, consider confirming room condition upon arrival, as some older sections may show signs of wear, and be aware that certain in-room amenities might incur additional charges.

Facilities & Amenities
The hotel boasts a beautiful rooftop pool that provides a serene escape with panoramic city views, complemented by a vibrant rooftop bar offering a selection of cocktails. Guests can also utilize a well-equipped fitness center for their exercise needs. While Wi-Fi is available throughout the property, some guests have reported inconsistent or weak signals in their rooms and by the pool, which can be a minor inconvenience. The unique aquarium restaurant offers a distinctive dining atmosphere. For convenience, a 7-Eleven store is located nearby, and the hotel provides a complimentary tuk-tuk shuttle service to the nearby metro station, though some guests note that the outdoor parking area can be limited.

Cleanliness & Room Comfort
Most guests find the rooms to be spacious and equipped with comfortable beds, often featuring large bathtubs that enhance the sense of luxury. Many rooms include automated controls for lighting, air conditioning, and curtains, adding a modern touch. However, feedback on room condition and cleanliness is mixed; while some rooms are described as spotless, others show signs of age with worn furniture, mold, and stains on surfaces or linens. Issues such as leaking water from showers or sinks, inconsistent hot water, and noisy air conditioning units have been reported. Furthermore, some guests have experienced poor soundproofing, leading to disturbances from street noise and adjacent rooms, impacting overall comfort.

Dining & Food Quality
The hotel's breakfast buffet receives varied feedback; many guests praise its deliciousness and wide selection, often highlighting the unique setting of the aquarium restaurant. However, some find the breakfast offerings to be somewhat limited, particularly for Western tastes, and note that items are not always replenished promptly. The overall food quality in the hotel's dining venues is generally considered good, with some guests enjoying the in-house restaurant and bar options. While room service is available, a few guests have mentioned that it is not offered 24 hours a day, and some have experienced delays or missed orders.

Location & Accessibility
The hotel's location is generally well-regarded for its convenience, being just a short walk (approximately 5-10 minutes) from the MRT station, which provides easy access to various parts of the city and the airport link. Guests appreciate the proximity to the Huai Khwang market, offering numerous local food stalls and shopping opportunities, as well as nearby 7-Eleven stores and other eateries. While the area is lively and offers many amenities, some guests find it to be a bit far from the main tourist attractions or the city center. Additionally, the hotel's position on a busy street can result in noticeable street noise, particularly at night.

Staff & Service
The hotel staff consistently receives high praise for being exceptionally friendly, helpful, and attentive, with many guests highlighting their professionalism and willingness to assist with various requests, from arranging transportation to providing local recommendations. While most staff members are accommodating, some guests have noted occasional language barriers with reception personnel. The check-in process is generally smooth, though a few guests have reported delays or issues with staff being unaware of bookings. The concierge service is particularly commended for its efficiency and guest-focused approach, contributing significantly to a positive stay.

Additional Information
Guests should be aware that a cash deposit is typically required upon check-in, as credit card facilities for this purpose are not always available. There have been instances where guests were charged extra for items such as bottled water or bubble bath, and even for stains on towels or bedsheets, which can be an unexpected cost. The property itself is noted by many to be aging and in need of refurbishment, with some areas showing significant wear and tear. While the hotel maintains a non-smoking policy, some guests have reported issues with smoke smell in rooms or hallways, and observed smoking in designated non-smoking areas like the pool.