12 The Residence Hotel

This hotel is highly regarded for its exceptional proximity to Don Mueang Airport, making it a prime choice for transit passengers and early flight travelers. Its signature feature is the convenient shuttle service to the airport, which, despite some limitations, significantly eases travel logistics. Guests consistently highlight the hotel's cleanliness, comfortable accommodations, and the generally friendly and helpful staff. The property offers excellent value for money, appealing to budget-conscious travelers and those seeking a practical, comfortable stay near the airport. For an enhanced experience, it is advisable to book the airport shuttle well in advance due to limited seating, and guests should be prepared for a cash deposit requirement upon check-in.

Facilities & Amenities
Guests appreciate the comprehensive range of facilities available, enhancing their stay. The hotel provides a well-equipped fitness center that operates 24/7, allowing guests to maintain their routines. For convenience, coin-operated laundry facilities are on-site, a significant benefit for longer stays or transit. While free Wi-Fi is available, some guests noted it can be slow or prone to disconnections. The inviting lobby lounge offers a pleasant space for relaxation or casual meetings. Additionally, the hotel's immediate vicinity includes a 7-Eleven and various other shops, providing easy access to essentials and snacks. Some reviews also mention the presence of vending machines and ice machines, adding to guest convenience.

Cleanliness & Room Comfort
The hotel generally receives high praise for its clean rooms and overall tidiness. Most guests find the rooms to be spacious and modern, offering a comfortable environment. The beds are frequently described as comfortable, ensuring a restful night's sleep, though a few guests found them to be quite hard. The air conditioning is effective in keeping rooms cool, but some visitors reported it could be noisy. A recurring point of feedback concerns the bathrooms, which are often noted as being small with low water pressure in the shower, and a tendency for water to spread, leading to wet floors. Soundproofing is another area of mixed feedback, with many guests experiencing noise levels from the hallways and adjacent rooms, impacting their sleep quality.

Dining & Food Quality
The breakfast at the hotel consistently receives high acclaim from guests, often described as a standout feature. The breakfast buffet offers a wide and varied selection, including popular Japanese options such as sushi and sukiyaki, alongside Western and Thai dishes. Many guests specifically highlight the quality and freshness of the Japanese offerings. The on-site Japanese restaurant is also well-regarded for its delicious food and reasonable pricing, providing a convenient dining option within the hotel. Beyond the hotel, guests appreciate the abundance of food options available in the immediate vicinity, including numerous local eateries and street food vendors.

Location & Accessibility
The hotel's central location near Don Mueang Airport is a primary draw for many guests, making it highly convenient for those with connecting flights or early departures. While the hotel offers a shuttle service to the airport, it often drops guests at the train station skywalk, requiring a short walk with luggage across a bridge. Most guests find the hotel to be easily accessible by taxi or ride-sharing services, typically a 10-15 minute drive from the airport. Although it is technically walkable from the airport, this is generally not recommended for those with heavy luggage due to uneven pavements and the need to navigate overpasses. The surrounding area is vibrant, with numerous local eateries, massage parlors, and a 7-Eleven within easy walking distance. Parking is also available for guests.

Staff & Service
The staff at the hotel are largely commended for their friendly and helpful demeanor, contributing significantly to a positive guest experience. Many reviews highlight the attentive service provided by bellboys, who are often quick to assist with luggage upon arrival. Housekeeping is consistently praised for maintaining high standards of cleanliness in the rooms. While most interactions are positive, some guests have reported less welcoming or efficient experiences with front desk staff, particularly during busy periods or when dealing with specific requests like booking modifications or deposit returns. The check-in process is generally smooth, though check-out can sometimes be slow as rooms are inspected before deposits are returned.

Additional Information
A notable point for guests is the requirement of a cash deposit, typically 1000 Thai Baht, upon check-in. This policy is consistently mentioned in reviews, with some guests finding it inconvenient, especially if they do not have local currency readily available. The hotel provides a designated smoking area on the ground floor, catering to guests who smoke while maintaining a smoke-free environment in the rooms. Some guests also reported receiving vouchers that could be used at the hotel's cafe or bar, adding a small perk to their stay.