Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa

5400 John Q. Hammons Drive NW28027ConcordUSA
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About Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa

Embassy Suites by Hilton Charlotte-Concord-Golf Resort & Spa provides quality accommodation in Concord, North Carolina. ‘Spa Botanica’, a full-service spa, adds opulence.

Each of 308 air-conditioned suites feature two flat-screen satellite TVs (premium channels/pay movies) in separate seating areas, Wi-Fi, multi-line telephone, refrigerator, microwave and coffee maker. Premium bedding, safe, en suite and ironing facilities are also provided.

There’s a spa, fitness center, indoor pool, games room and golf course. This pet-friendly, wheelchair accessible hotel offers Wi-Fi for a surcharge and free parking. The 24-hour front desk offers business support and conference services. Complimentary area shuttle and newspapers are offered.

Breakfast is complimentary. The Rocky River Grille serves lunch and dinner, the Rocky River Grille Lounge, open late morning until late evening, hosts a daily manager’s reception.

Attractions near Embassy Suites Charlotte - Concord-Golf Resorts & Spa include Charlotte Motor Speedway and Concord Mills Mall, both minutes away.

Contact

5400 John Q. Hammons Drive NW, 28027, Concord, NC, USA
Telephone: +1(704)4558200 | Fax: +1(704)4558201 | Official Homepage

Top amenities

  • WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour room service
  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Convenience store
  • Deck chairs / Sun loungers
  • Express check-in / out
  • Gym
  • Hairdresser
  • Hotel bar
  • Hotel safe
  • Indoor swimming pool
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Porter service
  • Restaurant
  • Room service
  • Washing machine
  • Wellness centre / Spa
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Beauty salon
  • Body treatments
  • Hot stone massage
  • Massage
  • Sauna
  • Steam room
  • Whirlpool / Hot tub

Accessibility

  • Wheelchair accessible

For children

  • Child / Baby cot
  • Childcare / Babysitting

Arrival / Departure

  • Check-in: 16:00
  • Check-out: 11:00

Positive Reviews

Good location

This hotel is located close to Interstate 85, convenient for arrivals and departures of out-of-state guests. It is also located close to the airport and business venues making it great for business travelers. There's a variety of eating options near the hotel, which is home to a golf course and close to the famous Charlotte Motor Speedway. This hotel is located close to Interstate 85, convenient for arrivals and departures of out-of-state guests. It is also located close to the airport and business venues making it great for business travelers. There's a variety of eating options near the hotel, which is home to a golf course and close to the famous Charlotte Motor Speedway.

Professional staff

The staff members here are highly trained professionals with a full commitment to guest satisfaction and customer service. They are warm and friendly. The front desk staff, restaurant staff and housekeeping personnel have been appreciated for being particularly accommodating.

Great amenities

One of the favorite amenities is the cooked-to-order breakfast, free with overnight stay. Newspapers are also complimentary, as is the local area shuttle. 'Spa Botanica' is another great asset to the hotel, which may be availed of by the public as well as hotel guests. The hot tub is another amenity greatly enjoyed by guests, as well as the manager's reception.

Negative Reviews

No free Internet in rooms

The Internet in the rooms is paid Wi-Fi. Internet is free in the entrance hall, but not as an in-room feature. Some guests have expressed disappointment that the hotel doesn't include Internet in the room tariff.

Fully booked and shortage of breakfast

Some guests missed breakfast because the hotel was heavily booked with groups and there was shortage of space in the restaurant.

Sundry issues

An odd time, a guest mentions that during their recent stay the hot tub was out of order or the pool was not open or something similar. None are common problems, but rather one off ones at some time or another.

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Rating Overview

Rating trivago Rating Index based on 1767 reviews across the web
8.9 /10
  • Other Sources
    8.5 /10
8.9 out of 10 based on 1767 reviews