Holiday Inn Express & Suites Chesapeake

Name: Holiday Inn Express & Suites Chesapeake
Address: 2436 Gum Road, Chesapeake, VA, 23321, USA
Rating: 7.4

2436 Gum Road23321ChesapeakeUSA

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About Holiday Inn Express & Suites Chesapeake

Conveniently located off I-664, the Holiday Inn Express & Suites Chesapeake is within minutes of Great Dismal Swamp National Wildlife Refuge and the Chesapeke Arboretum.

Standard guest room amenities include complimentary high speed Wi-Fi, a mini fridge, microwave, and cozy, triple-sheeted beds. Ideal for families or extended business travel, the suites additionally offer a separate living space with a second television, sofa bed, and kitchenette. Smoking and non-smoking rooms are available.

The Holiday Inn Express & Suites Chesapeake offers a 24-hour business center, fitness center, and coin laundry. Parking is complimentary.

Fresh cinnamon rolls star in the daily complimentary breakfast buffet, and many popular chain restaurants are within a five-minute drive.

Nearby points of interest include the Children's Museum of Virginia, Virginia Civil War Trails, Chrysler Museum of Art, and the Virginia Sports Hall of Fame & Museum. The Norfolk International Airport is 22 miles away.

Contact

2436 Gum Road, 23321, Chesapeake, VA, USA
Telephone: +1(757)4652222 | Fax: +1(757)4653222 | Official Homepage

Top amenities

Free WiFi in lobby
WiFi in rooms
Pool
Spa
Parking
Pets
A/C
Restaurant
Hotel bar
Gym

All amenities

Hotel facilities

24-hour reception
Business centre
Car park
Conference rooms
Convenience store
Deck chairs / Sun loungers
Free WiFi in lobby
Gym
Indoor swimming pool
Lift
Non-smoking rooms
PC with internet
Washing machine
WiFi in lobby

Room facilities

Air conditioning
Bathroom with bathtub
Bathroom with shower
Cable TV
Central heating
Desk
Electric kettle
Hairdryer
Internet
Ironing board
Microwave
Room safe
Satellite TV
Telephone
Television
WiFi in rooms

Wellness / Spa

Whirlpool / Hot tub

Accessibility

Accessible parking
Accessible paths / corridors
Deaf accessibility equipment
Wheelchair accessible

For children

Child / Baby cot

Arrival / Departure

Check-in: 16:00
Check-out: 11:00

Positive Reviews

A warm welcome..

Front desk and management staff members have received many rave reviews for their genuine smiles and professional customer service. Guests often comment on their prompt, thoughtful resolution of any issues and sincere apologies. The warm cookies in the lobby are also a nice touch.

A peaceful night in Chesapeke..

Guests often remark that the hotel is quiet at night, despite the nearby freeway. The guest rooms are generally described as very clean, comfortable, and spacious. Families particularly enjoy the suites, and many guests make use of the microwave and mini fridge in the rooms. When it is open, the indoor pool is popular with young guests. The complimentary breakfast buffet is widely considered up to the chain's standard, though the dining area can occasionally get crowded.

Right off the freeway..

Drivers love that the hotel is easily accessible from both I-664 and I-64, and also offers plenty of parking, even for over-sized vehicles. There are several stores, including a Wal-Mart, and restaurants within a quarter-mile.

Negative Reviews

Too smoky for some..

The Holiday Inn Express Hotel & Suites Chesapeke offers both smoking and non-smoking rooms and several non-smoking guests were put off by the odor of stale cigarettes, either in the hallways or in their non-smoking room.

Out of service..

Several guests have been inconvenienced by maintenance concerns at the older property, including broken vending machines and various areas completely closed for renovation or repairs, including the pool, fitness center, and laundry room. A few guests have also had difficulties with the free Wi-Fi.

It takes all kinds..

Though many guests recognize particular staff members for their professionalism, others have fallen short. Key issues include staff members working "out of uniform", indifferent or impolite customer service, and inconsistencies or oversights in housekeeping.