Candlewood Suites Charlotte-University

8812 University East Drive28213CharlotteUSA
Serviced apartment
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About Candlewood Suites Charlotte-University

The Candlewood Suites Charlotte – University is located outside of busy Charlotte and is ideal for short-term and long-term stays.

All of the spacious rooms are equipped with a fully-stocked kitchen, air-conditioning, a flat-screen TV, a work desk and free Wi-Fi.

The hotel boasts a gym, a fitness center, same-day dry-cleaning, laundry facilities, barbecue grills, a snack bar, limited business services, free coffee in the lobby and daily newspapers. Housekeeping is provided on a weekly basis, but additional service is available for a fee, and pets are welcome with restrictions.

The Harbor Inn Seafood is next to the hotel, and other restaurants within a 4-minute drive include Subway, Don Pedro Mexican and Outback Steakhouse.

The Candlewood Suites Charlotte – University is less than three miles from the University of North Carolina campus, the Shoppes at University Place and the UNC Botanical Gardens, and a 17-minute drive from Downtown Charlotte.

Contact

8812 University East Drive, 28213, Charlotte, NC, USA
Telephone: +1(704)5989863 | Fax: +1(704)5969963 | Official Homepage

Top amenities

  • WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Airport shuttle
  • Car park
  • Concierge
  • Convenience store
  • Express check-in / out
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • PC with internet
  • Pets allowed
  • Terrace
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with bathtub
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Kitchen / Kitchenette
  • Microwave
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

Positive Reviews

Rooms appointed well.

The rooms have recently been refurbished and now appear clean and modern, and guests particularly enjoyed the small kitchen that includes a microwave, a refrigerator and a two-burner stove. They found the rooms to be spacious and liked the comfortable beds and convenient work desk.

Convenient amenities

The hotel provides several great amenities, many of which are free of charge. Guests especially seemed to like the fact that laundry services and Wi-Fi were included in their stay, and the hotel also features a convenient food pantry and a gym.

Professional staff

Several guests pointed out that they were welcomed with a smile and that the staff displayed a genuine commitment to providing superior customer service.

Negative Reviews

Housekeeping not perfect

Several guests pointed out that they weren't completely satisfied with housekeeping, as they found the bathrooms to be dusty and not quite clean enough. Special requests such as asking for additional towels or toilet paper or a specific day for cleaning were not honored most of the time. Those guests staying more than seven days reported that housekeeping reverted to a weekly cleaning only, which might be worth noting.

Lack of soundproofing.

Guests noted that the highway and the train tracks are near the hotel, so they could hear cars and trains go by all day and night. They also stated that the rooms do not offer sufficient soundproofing to block out other guests' conversations or activities, and since the property is pet friendly, you can also hear dogs bark.

Some maintenance concerns

A few guests reported that the laundry facilities could use some attention, as the washers and dryers didn't always work, and the in-room plumbing was loud at times.

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Rating Overview

Rating trivago Rating Index based on 1661 reviews across the web
8.3 /10
  • Other Sources
    8.3 /10
8.3 out of 10 based on 1661 reviews