Holiday Inn Express & Suites Austin SW - Sunset Valley

4892 Us Hwy 290 West78735AustinUSA
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About Holiday Inn Express & Suites Austin SW - Sunset Valley

The Holiday Inn Express Austin-Sunset Valley is a 2.5-star hotel with a fitness center and an indoor pool. The hotel places guests within easy reach of the Austin Convention Center and the Westgate Mall.

Guest rooms are en-suite and offer amenities such as cable TV, triple-sheeted beds, work desks, coffee makers, and free Wi-Fi/local calls. Select rooms also feature a microwave and mini-fridge. Complimentary morning newspapers are delivered to the rooms.

Facilities at the Holiday Inn Express Austin-Sunset Valley include a business center, meeting and conference space, 24-hour front desk services, and free parking.

A continental buffet breakfast is included in the room rate. For lunch and dinner, guests can visit local dining spots such as BJ’s Restaurant and Brewhouse and the Cherry Creek Catfish Restaurant.

The hotel lies five miles from Barton Springs Pool, eight miles from the Texas Capitol, and ten miles from McKinney State Falls Park.

Contact

4892 Us Hwy 290 West, 78735, Austin, TX, USA
Telephone: +1(512)8919500 | Fax: +1(512)8919570 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Laundry service
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Towels at the pool / beach
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Hairdryer
  • Ironing board
  • Microwave
  • Room safe
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

For children

  • Child / Baby cot

Arrival / Departure

  • Check-in: 15:00

Positive Reviews

Friendly staff

Previous guests have tended to rate the standard of service here highly, often finding the front desk staff friendly and polite and happy to provide information and tips about the local area. Housekeeping staff also attract positive feedback.

Decent location

Although not in the heart of Austin, many guests have been of the opinion that the location has saved them money when compared to the rates at hotels in downtown Austin. The proximity of Highway 290 means that the downtown area is just ten minutes away and there are plenty of Uber services to help you get around.

Nice breakfast

The quality of the breakfast here is generally deemed to be good. A few guests would have liked more choice but others felt the buffet was more than sufficient. Plus, the serving area is clean and well-organized and the staff is attentive. There's nothing much to complain about here - especially since breakfast is a freebie.

Negative Reviews

Some reports of noise

Previous guests have mentioned several sources of noise. Most frequently, disturbance comes in the form of traffic noise from the freeway, the air-conditioning units in the bedrooms, and people in the car park. The severity of the problems will likely depend on which room you are allocated.

Rooms not ready at check-in

Several guests have arrived at this hotel at the designated check-in time to find that they could not go to their room as they were not ready. Although the staff is generally found to be friendly and helpful, it does appear that check-in could run more smoothly.

Plumbing concerns

A number of reviews indicate that you may encounter slow draining water in the en-suite bathrooms. Also, some guests said that the water had an odd smell to it which was quite off-putting when showering.

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Rating Overview

Rating trivago Rating Index based on 977 reviews across the web
8.3 /10
  • Other Sources
    8.2 /10
8.3 out of 10 based on 977 reviews