Comfort Inn & Suites Albuquerque Downtown

411 McKnight Avenue, Northwest87102AlbuquerqueUSA
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About Comfort Inn & Suites Albuquerque Downtown

Baymont Inn & Suites Albuquerque is a hotel situated in the center of the city near the Old Town area that features a fitness center and an outdoor pool with a sundeck.

Non-smoking guest rooms feature a flat-screen television with satellite channels, hair dryer, coffee and tea facilities, air conditioning and complimentary toiletries.  Room service and daily housekeeping are also available.

Services and amenities offered at the hotel include complimentary Wi-Fi, free parking, 24-hour front desk, safety deposit box, shuttle service and laundry facilities.

A complimentary continental buffet breakfast is served each morning at Wecks restaurant which also serves lunch.

Baymont Inn & Suites is located close to many attractions including Rio Grande Zoo, Rio Grande Botanic Garden, Indian Pueblo Cultural Center, Albuquerque Convention Center, New Mexico Steam Locomotive and Railroad Historical Society, New Mexico Museum of Natural History and Science and Old Town Plaza.

Contact

411 McKnight Avenue, Northwest, 87102, Albuquerque, NM, USA
Telephone: +1 5052425228 | Fax: +1 505 214-1611 | Official Homepage

Top amenities

  • Free WiFi in lobby
  • Free WiFi in rooms
  • Pool
  • Spa
  • Parking
  • Pets
  • A/C
  • Restaurant
  • Hotel bar
  • Gym

All amenities

Hotel facilities

  • 24-hour reception
  • Business centre
  • Car park
  • Conference rooms
  • Deck chairs / Sun loungers
  • Free WiFi in lobby
  • Gym
  • Hotel safe
  • Lift
  • Non-smoking rooms
  • Outdoor swimming pool
  • PC with internet
  • Pets allowed
  • Room service
  • Terrace
  • Towels at the pool / beach
  • Washing machine
  • WiFi in lobby

Room facilities

  • Air conditioning
  • Bathroom with shower
  • Cable TV
  • Central heating
  • Desk
  • Electric kettle
  • Flatscreen TV
  • Free WiFi in rooms
  • Fridge
  • Hairdryer
  • Internet
  • Ironing board
  • Microwave
  • Satellite TV
  • Telephone
  • Television
  • WiFi in rooms

Wellness / Spa

  • Whirlpool / Hot tub

Accessibility

  • Accessible parking
  • Accessible paths / corridors
  • Deaf accessibility equipment
  • Wheelchair accessible

Arrival / Departure

  • Check-in: 15:00
  • Check-out: 11:00

Positive Reviews

Clean, Spacious and Comfortable Rooms

The guest rooms at Baymont Inn & Suites Albuquerque are very clean with lots of space to move around and store items and comfortable beds. Guests also reported that the kitchenettes have everything needed and the bathrooms are luxurious with excellent showers.

Outstanding Service

Guests reported receiving outstanding service from the time they arrived until departure and it started with a quick and easy check-in from friendly and helpful reception staff. Staff is always on top of everything going on around the hotel, they are always available, issues are resolved quickly and everyone is knowledgeable about the area and quick to offer advice on things to see and do.

Excellent Full Breakfast

Guests reported that the breakfast offered more than a typical hotel breakfast with lots of quality, fresh, delicious hot and cold items to choose from.

Negative Reviews

Unkempt Rooms in Need of Updating

Guests reported a number of issues with the guest rooms including a strange smell upon entering, crumbs and hair left behind by previous guests, broken and tattered furniture, malfunctioning air conditioning, a lack of soundproofing, leaky showers and peeling wallpaper.

Unhelpful and Unapologetic Staff

Some staff members at Baymont Inn & Suites Albuquerque are unhelpful with guest requests. There have been reports of staff who don't acknowledge guests when they arrive and make them wait a long time to be checked in, staff who don't act on complaints and are unable to answer simple questions, long waits for extra toiletries to be delivered to rooms and a shortage of staff which makes it hard to find someone to speak with.

Breakfast not as Advertised

The breakfast room is understaffed with servers trying to do several things at once. Guests reported that there were no hot options available as advertised and breakfast is served later than what guests are told.

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Rating Overview

Rating trivago Rating Index based on 1667 reviews across the web
7.4 /10
  • Other Sources
    7.5 /10
7.4 out of 10 based on 1667 reviews